TotalBank Launches First-In-Category Biometric Mobile Security

6/9/16

TotalBank announced today that it has launched an updated mobile app in Miami with an innovative, first-in-category biometric security feature – eye print access.

“Currently, there are very few community banks in Miami providing customers with this level of security and innovation. The eye print algorithm is much stronger than any password a user may select and we believe our customers deserve the peace of mind that comes with the best technology tools,” says Lyan Fernandez, TotalBank EVP/Chief Operating & Risk Officer.

The eye print feature is included in the updated mobile app at no cost to TotalBank’s customers. To set-up the eye print feature, customers use a smartphone camera to take several scans of the area around the eye. After that, bringing the camera close to the eye when the TotalBank app is open will provide access to the account.

The updated mobile app also features mobile deposit functionality, quick balance viewing, and additional biometrics in the form of touch (thumbprint) identification.  Customers may log in to the app using a traditional password, touch ID, the eye print feature, or a combination of all three depending on their preference. The app is uniquely available on Apple Watch as well as all smartphones. 

“Community banks have not typically been recognized as leading edge in the use of technology tools. But we believe technology investment is critical for both customer service and cybersecurity. Our goal – everyday – is to delight our customers with a higher level of sophistication and service than is typically found in the community bank category,” says TotalBank President Jay Pelham.

ABOUT TOTALBANK

Headquartered in Miami, TotalBank is a leading, full-service community bank offering personal and business banking, lending, and wealth management services. TotalBank consistently ranks as one of the best capitalized banks in the country and, for the past 15 quarters, has received a 5-stars by Bauer Financial for its financial stability. TotalBank has proudly served the Miami community for more than 40 years and is a member of Grupo Banco Popular Español, one of the largest banking groups in Spain with $190 billion in assets and 2,000 branches. For additional information, please visit www.totalbank.com

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